Contact Us

INPubLibraries Indiana Support Team
For information about your level of Internet service, upgrades to the network, E-Rate news and information for your library, please contact us.

Title Name Contact
Director of Customer Services
 		 Merle Gruesser
 		 mgruesser@ena.com
(317) 612-2885
Account Services Manager
 		 Fred Cuthbert
 		 fcuthbert@ena.com
(317) 612-2893
Account Services Manager
 		 Brian Hubbard
 		 bhubbard@ena.com
(317) 612-2884
Account Services Manager
 		 Tim Walker
 		 twalker@ena.com
(317) 612-2891

Customer Support
ENA is your single point of contact for all network support issues. We have a dedicated staff of seasoned engineers and trained support personnel based in Indiana and our corporate headquarters providing Network Operations Center help desk services, field service, and network engineering. Our comprehensive customer service leverages the support resources of the entire company.

For more information and assistance, please call the Customer Support Center at (888) 612-2880 or send an e-mail to helpdesk@INPubLibraries.net.

Indiana Headquarters
ENA/INPubLIbraries.net
320 N. Meridian St., Suite 118
Indianapolis, IN 46204

Main Phone: (317) 612-2850
Help Desk: (888) 612-2880 or (317) 612-2880
Fax: (317) 612-2899
E-mail: info@INPubLibraries.net